The Burning Question Senior Living Needs to Ask: Are We Doing Enough to Protect Our Residents?
“It’s so hot in Arizona, doctors are treating a spike of patients who were burned by falling on the ground.” This excerpt […]
5 Strategies to Boost Resident Occupancy at Your Senior Living Community
It’s official: senior living occupancy is bouncing back (with demand even outpacing new supply). Here, we discuss five ways your community can […]
The Benefit of a Seamless User Experience: How Icon Boosts Resident Engagement at Unisen Senior Living
It’s not easy to craft a life enrichment program that engages residents, loops in families, and simplifies workflows for staff. If it […]
Stronger Together: A Q&A with Michele Saunders, Icon’s New Vice President of Growth and Strategy
We recently celebrated the first anniversary of Icon’s formation — a merger between Caremerge and VoiceFriend. The past year has brought plenty […]
10 Questions Any Potential Resident Should Ask about Senior Living Technology
With the projected population boom of older adults, more families than ever before will be discussing long-term care options with aging loved […]
Introducing the Icon Inbox
Our new SMS Inbox feature is an exciting step forward for Icon’s Communication 360, making it an even more user friendly, two-way […]
How to Make Your Senior Living Technology a Revenue Driver
We’re in a golden age of technology. And whether that tech tends toward the functional (smart home devices) or experimental (VR gaming), […]
A Growing Decision Maker for Senior Living Today? The Sandwich Generation Caregiver
If you’ve recently read anything about the growing older adult population – or how children plan to care for aging parents and […]
4 Tips to Successfully Track Your Activity Supplies
Tracking Life Enrichment and activity supplies in a senior living community can be a challenging task. With so many different activities happening […]
4 Reasons Your Senior Living Community Should Launch a Membership Day Program
As the population ages, many seniors are choosing to age in place in their own homes. While this can be a comfortable […]
The Power of Data: How Icon Turned Residents into Recruiters
The Power of Data: How Icon Turned Residents into Recruiters For many senior living operators and communities, getting residents, families, and staff […]
Customer Success Is More Than a Team – It’s a Promise to Our Clients
Customer Success Is More Than a Team – It’s a Promise to Our Clients Since launching Icon (formerly Caremerge and VoiceFriend), our […]